I don't think she meant anything BAD by the "freckles" or "special" remarks.... she was only offering what she thought was helpful. That doesn't warrant cruel words. Everybody handles a situation differently. I told my CAH daughter that she has to take medicine because there are certain things her body needs but can't make. Most people don't have this problem, but some do and they have to take medicine. That was a good enough explanation for her. I also pointed out other examples to her such as "grandma takes medicine every day for her heart... " Other people/other children may require a different way of handling things. Please don't fault people for offering suggestions that disagree with your way of thinking. If it's done in good faith and is meant to be helpful, then criticism is uncalled for.