Danny, if that Medic Alert bracelet becomes scratched and difficult to read, let them know. They will replace it for free. They replaced one for me long ago because it wore down after years of use. I actually didn’t know they did that and was on the phone ordering a new one and they asked if I was just ordering a spare. When I explained the old one was getting harder to read, they said that it is their policy to replace it for something like that.Kay